ON-SCENE CRISIS INTERVENTION

ON-SCENE CRISIS INTERVENTION

Victim Services Niagara (Niagara Victim Crisis Support Service Inc.)

905-682-2626 | http://victimservicesniagara.on.ca/

• Provides 24/7 crisis assistance – either on-scene and/or telephone
• Referrals for on-scene crisis intervention are made by Emergency Services (i.e. police, fire, EMS (paramedics) and hospitals emergency depts)
• Community services and justice partners will refer their clients to theCrisis Line to access programs
• Also accept self-referrals through the Crisis Line

Available Programs

1. Victim Crisis Assistance Ontario

• Specially-trained volunteer Crisis Responders provide 24/7 on-scene crisis assistance to victims of crime and tragedy
• 24/7 Crisis Line covered by staff or volunteer Team Leaders.

2. Safety Planning

• A personal safety plan is developed by client and staff/volunteer

3. Victim Quick Response Program (VQRP)

• Emergency financial assistance that cannot be obtained through other sources to help cover costs for
  • Emergency Expenses
    • Home Safety Expenses
    • Transportation
    • Child Care and Dependent Care for Elderly or Special Needs Dependents
    • Accommodations
    • Vision Care
    • Crime Scene Clean Up
  • Counselling Expenses
  • Funeral Expenses
    • Application process for emergency financial assistance must meet specific agency criteria

4. Mobile Tracking Emergency Response System (MTERS)

• Specialized short-term GPS tracking and panic-alarm programs coordinated through Victim Services and Niagara Regional Police. Pressing the SOS button alerts police directly with live coordinates.
• Application process to meet specific agency criteria